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Shopper Services
VusionGroup’s Shopper Services engages in-aisle customers with dynamic marketing, bridging the gap between online and offline shopping, and delivering tailored, guided in-store experiences to enhance the shopping journey.
Our unique expertise for Shopper Services
VusionGroup’s Shopper Services leverages in-store IoT, locationing and data to create personalized shopping journeys from guiding shoppers to their desired products, displaying enhanced product information, inventory levels to offering alternative shopping methods for out-of-stock items. By identifying products based on shopper preferences, it creates a seamless, personalized shopping journey that bridges digital and physical retail.
Why Consider Shopper Services?
Elevate the Shopper Journey with Digital Tools
Leverage digital potential to highlight product benefits into the shopper’s journey to drive meaningful connection and purchase decisions.
Bridge Digital and Physical Shopping Experiences
Engage in-aisle customers with agility using dynamic displays, bridging the gap between online and offline shopping.
Key Figures
Personalize the shopper journey with localized promotions
Digitalize the in-store experience for shoppers by guiding them in their shopping trips.
Deploy marketing and promotional campaigns
Deploy marketing and promotional campaigns effectively with increased agility.
Improve your NPS score by 1pt.
What Shopper Services Can Do For Your Store
Personalized Shopper Journey
Guide Shoppers to their products through retailers' app or web app
Offer alternative product or shopping methods in case of out of stock
Identify products in store for shoppers based on their shopper preferences : on promotion, vegan, Nutriscore…
Cross-Channel Engagement
Display enhanced content information through NFC tap of QR Code
Propose in-store substitute, link on online alternative
Highlight products in store based on shopper’s criteria
