Data Privacy Policy

VusionGroup

Last update: January 2024

Introduction

Since the 25th of May 2018, the new General Data Protection Regulation (GDPR) is applicable.

VusionGroup makes the protection of personal data a requirement and a commitment.

In all transparency our goal is to inform you how we process your personal data in your role as a prospect, customer, supplier, partner or as a visitor and user of all the websites managed by VusionGroup and its affiliates and what services are covered with this Data Privacy Policy, always in conformity with the GDPR.

In a nutshell, the information we store, and use is to enable ongoing business relations – to facilitate trading and general correspondence with you. Our information systems backup and store all information in a secure, off-site and encrypted environment which only VusionGroup can access.

Our Data Privacy Policy

Our Data Privacy Policy lets you know what data we may collect about you, how we use it and gives you information about your rights and how you can get in touch with us.

Processing of personal data

This section details the personal data we may collect, how we collect it, the purposes and the legal basis for processing such data.

3.1. Data related to prospects, visitors and users of the Websites

How we collect the personal data	Categories of personal data	Purpose of processing	Legal basis for processing	Retention period
From you when you exchange your business card	Name, Surname, e-mail address, job title, company	To enable contact between commercial teams	Consent	For as long as is necessary to fulfill the purpose
From you by filling one of our contact form available on the website	Name, Surname, e-mail address, company, job title, country of residence, any other information you chose to share with us	To enable marketing communications about our brands, services and commitments	Consent	For as long as is necessary to fulfill the purpose
From you by contacting us on social media	Name, surname, e-mail address, company, job title, country, any other information you chose to share with us	To enable contact between commercial teams	Consent	For as long as is necessary to fulfill the purpose
From you or the company you represent	Name, surname, e-mail address, company, job title, country of residence, any other information you chose to share with us	To establish, exercise or defend legal claims	Legitimate interest in protecting our legal interests	Following the end of our relationship/ or contact, for as long as is necessary to fulfil the purpose
From you by subscribing to our newsletter	Name, Surname, e-mail address, job title, company	To enable communications about our brands and products	Consent	For as long as is necessary to fulfill the purpose
By acquiring a database with your data on it	Name, surname, e-mail address, job title, company	To enable contact between commercial teams	Legitimate interest in fulfilling our activity	For as long as is necessary to fulfill the purpose

3.2. Data related to customers, suppliers, partners in a contractual relationship with us

How we collect the personal data	Categories of personal data	Purpose of processing	Legal basis for processing	Retention period
From you or the company you represent	Name, Surname, e-mail address, job title and company, financial information, and any other information you provide us	Contract management (negotiation, signature, etc of the contract) and management of the contractual relationship (billing and payment, purchase order, etc).	Legitimate interest in managing the contract with your company.	For the duration of the contract.
From you or the company you represent	Name, Surname, e-mail address, job title and company, financial information, and any other information you provide us	To fulfill legal requirements such as accounting requirements	Compliance with legal obligations	For as long as is required by law
From you or the company you represent	Name, Surname, e-mail address, job title and company, financial information, and any other information you provide us	To establish, exercise, defend and follow legal claims	Legitimate interest in protecting our company	For as long as is necessary to fulfill the purpose
From you by contacting our support teams via our website	Name, surname, e-mail address, profession phone number, company, any other information you share with us	To provide help and support while using our solutions	Legitimate interest to fulfill our contractual obligations	For as long as is necessary to fulfill the purpose

Information on the processing of any other data collected when using one of our solutions can be found in the relating contract or when connecting to the solution.

Your rights

You have the right at any time to receive information (right of access) at no charge concerning your stored personal data, the origin and recipients of your personal data, and the purpose for which your personal data is processed.

You also have the following rights:

Right to withdraw your consent: when the processing of your personal data is based on your consent as a legal basis, you have the right to withdraw your consent at any time by contacting us via the contact information listed at the bottom of this paragraph;
right to erasure: ask us to delete your data;
right to restriction of processing: you can request restriction of processing when (i) the accuracy of your data in question is contested; (ii) you don’t want the data to be erased, (iii) the data is no longer needed for the original purpose but may not be deleted yet because of legal grounds; (iv) the decision on your objection to processing is pending.
right to data portability: If we have collected your personal data following your consent, or because we need it in order to provide you with a product or service (under a contract), you have the right to receive your personal data back in a ‘machine-readable’ format ;
right to rectification: you have a right to ask us to correct inaccurate, incomplete or outdated data collected;
right to object: you have a right to object, on grounds relating to your particular situation, at any time to the processing of personal data based on a legitimate interest as legal basis. We will then no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims;
right to lodge complaints: you have a right to lodge a complaint with the French national commission for informatics and freedoms (CNIL) if you think that our use of your personal data does not comply with the GDPR.

In this regard, or if you have questions concerning personal data, you can contact us at any time via [email protected]

Sharing data with third parties

We only pass your data with your consent or as necessary to fulfil a legal obligation or to fulfil the purposes for which we process your personal data, to the following third parties:

Services providers and partners, when they need your personal data to fulfil their undertakings towards us (e.g. Google Analytics, Salesforce, etc);
Our Subsidiaries
Legal authorities and regulatory bodies
Parties involved with current or prospective legal proceedings, or assisting us to establish and exercise or defend our legal rights

In case of a transfer outside the EU, we take all necessary steps to ensure that your personal data is adequately protected as required by the GDPR (e.g. by applying the EU Commission’s standard contractual clauses).

Security

Our information systems backup and store all data in a secure, off-site, and encrypted environment which only VusionGroup can access.

We regularly review the technical and organizational security measures we have in place on our information and communications systems to prevent the loss, misuse, or unauthorized alteration of your personal data.

The provider of the website automatically collects and stores data in so-called server log files, which are transmitted to us automatically by your browser. This information consists of:

Browser type / browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be associated with specific persons. A combination of this data with other data sources does not take place. We reserve the right to retroactively check this data if we become aware of solid indications of unlawful use.

Contact

VusionGroup

Legal Department – Data Protection

55 Place Nelson Mandela, 9200 Nanterre France

[email protected]

Cookies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

Cookies do not cause any damage to your computer, nor do they contain viruses. Cookies are used to make our offering more user-friendly, more effective, and more secure. Cookies are small text files that are stored on your computer and that are saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit is concluded when you close your browser. Other cookies remain stored on your computer until you delete them, or after a retention deposit of 13 months from their deposit. These cookies enable us to recognize your browser at the next visit.

You can configure your browser in such a manner that you are informed of the setting of cookies, and that you only permit cookies on a case-by-case basis, that you activate the acceptance of cookies for specific cases, or reject the acceptance of all cookies, as well as activate automatic deletion of cookies when closing the browser. Deactivation of cookies can restrict the functionality of this website.

Cookies are used:

To protect your security
To permit the website to function;
To offer our visitors adequate and personalised preferences to provide an improved online experience
To understand, measure and improve our impact
To offer our visitors suggestions in accordance with your choices.

Analysis services

Our website uses Google Analytics, a web analysis service. Google Analytics uses cookies which allow an analysis of use of the website from our side. For this reason, the information generated by the cookie (including your abbreviated IP address) is transferred to our server and stored for analysis purposes, in the interest of optimizing our website.

In this process your IP address is immediately anonymized, so that you as a user remain anonymous for us.

The information concerning your use of this website will not be forwarded to third parties.

You can prevent the use of cookies through an appropriate setting of your browser software, however in this case it may be that you will not be able to use all the functions of this website to their full extent.

If you do not agree with saving and analysis of this data from your visit, then you can object to the saving and use at any time per mouse click, below. In this case a so-called opt-out cookie will be stored in your browser, with the consequence that Google Analytics will not collect any session data whatsoever. Attention: If you delete your cookies, then this will also delete the opt-out cookie, which you may have to reactivate.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.

Social media cookies

The social media cookies appearing on social network buttons or modules from third-party social network allow you to use these networks’ features, particularly to share content from VusionGroup with other people.
Please consult the specific privacy policies of each of these social networking sites to find out about the potential use of browsing information that may be collected by social networks using these buttons and modules. Twitter LinkedIn